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Questions about our products or your order

Our customer service for orders from the MAC Online Shop is available at the following contact details and via the contact form:

t: +49 (0) 711 7252-304201 (Germany)
t: +43 (0) 1 2051009 (Austria)
t: +31 (0) 20 2622154 (Netherlands)
t: 00800-70080066 (other countries)
f: +49 (0) 711 7252-30799 
e: shop@mac-jeans.com

Mon-Fri: 8 a.m. - 8 p.m. | Sat: 9 a.m. - 12 a.m.

Items that were purchsed at a retail store or in our outlets cannot be returned to us. Please bring your item back to the retail shop where you bought it from, along with the receipt. All information about returns can be found here.

Do you have any complaints? Please use our complaint form here.

If you are a MAC retailer, please contact:

t: +49 (0) 9463 855-0 
f: +49 (0) 9463 855-199 
e: onlineshopb2b@mac-jeans.com

Please click here to get to the dealer login.

I consent to the processing of my personal data in accordance with the data privacy statement.
Please note that our General Terms and Conditions apply.

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